How quickly must a PHA issue a voucher once a complete port packet is received?

When a public housing agency (PHA) receives a complete port packet, they are obligated to process it promptly to ensure that families can transition smoothly between housing authorities. The regulation specifies that a PHA must issue a voucher within 5-10 business days after receiving a complete port packet. This timeframe is designed to balance the need for timely assistance with the practicalities of verifying the information within the port packet and ensuring compliance with program requirements. This allows the PHA sufficient time to review the packet for completeness and accuracy before issuing the voucher, while also preventing unnecessary delays in the transfer process.