What must the PHA do before denying assistance based on criminal or sex-offender status?

Before denying assistance based on criminal or sex-offender status, it is essential for the Public Housing Agency (PHA) to notify the applicant and allow them the opportunity to appeal. This process is part of ensuring fair housing practices and compliance with regulations that govern the administration of housing assistance programs. The applicant has a right to know the reasons for the denial and to contest any findings or information that may have led to that decision. This transparency and opportunity for due process helps protect the rights of applicants who may have mitigating circumstances or who may be misidentified in records regarding criminal activity.

The process outlined in the correct choice reinforces the necessity for PHAs to adhere to protocols that maintain fairness and accountability in the housing assistance application process. Thus, involving the applicant in the decision-making process by giving them a chance to respond or appeal is vital to ensure that all decisions are just and based on accurate information.